This Privacy Policy explains how Randomegle handles information when you use our browser-based random video chat to meet new people face to face. Because the service is built around quick, in-the-moment conversations between strangers, our guiding rule is simple: collect only what is genuinely needed to run the platform, keep the community safe, and give you a smooth experience — and nothing beyond that.
The policy applies whenever you visit our site or open a session, whether you are matching on video, texting, or just exploring the Randomegle features. It sits alongside our Terms of Service and Community Guidelines, which together set out the deal between you and Randomegle.
By using Randomegle you accept the practices described below. Please read them carefully — if you do not agree, please stop using the service. You can begin a chat with no sign-up, which keeps the amount of information tied to you low from the very first moment you connect.
1. Information We Collect
You can start chatting without building a traditional account, so the baseline amount of personal information we hold is deliberately small. If you choose a nickname or a display name, we store it so it can appear to the people you meet during a session. We always encourage you to keep real-world details — your legal name, home address, workplace, or financial details — to yourself when talking with strangers.
If you decide to set up an optional profile through our user profiles feature, we store what you add there, such as an avatar, a short bio, or interest tags. Providing this is entirely up to you, and you can edit or remove it later.
We also collect information automatically as the service runs. This includes basic usage signals — when a chat starts and ends, which features you use, and roughly how long a session lasts — plus limited technical details such as browser type, operating system, language preference, and an approximate location derived from your IP address. Server logs record events like access times and connection activity, which help us keep the platform stable and secure.
For live video and audio, we may process connection metadata such as timing, quality, and duration so the stream can be routed between you and your match. We do not keep persistent recordings of your face-to-face conversations. Where you submit a report or trigger a safety signal, we may retain the related information so we can review it and enforce the rules.
2. How We Use Your Information
The first purpose is simply to run Randomegle: to authenticate your session, pair you with another person, and keep core features like fast matching, text, and video working reliably. Some information also powers optional conveniences, such as automatic chat translation when you and your match speak different languages.
The second purpose is safety. We analyze signals and reports to detect abuse, spam, fraud, and behavior that breaks our Community Guidelines, and to take action against accounts that do. Keeping bad actors out is what lets everyone else enjoy a good-faith, respectful space.
The third purpose is improvement. We look at aggregated, de-identified usage patterns to understand what works, fix problems, and design better features. This kind of analysis does not depend on identifying any individual — it is about trends across the platform as a whole.
3. Cookies and Similar Technologies
Randomegle uses cookies and similar technologies to make the service function and to understand how it is used. Essential cookies handle things like keeping your session active and protecting against certain security risks; without them, core parts of the site would not work.
Other cookies are for performance and preferences — remembering settings you have chosen and helping us measure how features perform, sometimes through third-party analytics tools acting on our behalf. These analytics providers process data under our instructions to give us insight into usage, not to identify you personally.
You are in control of most cookies through your browser settings, where you can refuse or delete them — the full list of what we set and why is in the Cookie Policy. Be aware that switching some off, particularly essential ones, may change how parts of Randomegle behave or stop them working altogether.
4. When We Share Information
We do not sell your personal data. That is a firm position, not a temporary one. The sharing we do is limited to what is necessary to actually operate the service and keep it safe.
We share information with trusted providers who help us run the platform — for example hosting, content delivery, analytics, and safety or moderation vendors — and only so they can perform those services for us under appropriate confidentiality terms. When you use optional paid features such as coins or VIP, payments are handled by third-party processors; we receive confirmation of a transaction but do not store full card numbers ourselves.
We may also disclose information when we believe in good faith it is needed to comply with the law, respond to a valid legal request, protect the rights and safety of our users or the public, or investigate possible violations of our rules. If Randomegle is ever involved in a merger, acquisition, or similar business change, information may be transferred as part of that transaction, subject to this policy.
5. How Long We Keep Your Data
We keep information only for as long as it is reasonably needed for the purposes described in this policy — running the service, meeting legal and tax obligations, resolving disputes, and enforcing our agreements. Because sessions are ephemeral by design, much of what passes through a chat is not stored beyond what is required to connect you.
When information is no longer needed, we delete it or convert it into a de-identified form that can no longer reasonably be tied to you. Certain records, such as those relating to safety reports or legal requirements, may be held for longer where we are obliged or permitted to retain them.
6. Your Rights and Choices
Depending on where you live, you may have rights to access the personal information we hold about you, to correct it if it is inaccurate, to request its deletion, to obtain a portable copy, or to object to or restrict certain uses. We honor these rights in line with the laws that apply to you.
You also exercise a lot of control directly, without needing to contact us at all. Because you can chat with no sign-up, you decide how much to reveal in the first place; you choose your nickname, decide what (if anything) to add to your profile, and manage cookies through your browser.
If you would like to make a formal privacy request or ask a question about how your data is handled, please contact us. We will respond within a reasonable timeframe and in accordance with applicable law.
7. How We Protect Your Data
We apply reasonable technical and organizational measures designed to protect information against unauthorized access, loss, alteration, or misuse. These include encryption of data in transit, access controls that limit who can reach personal information, and ongoing monitoring of our systems.
No online service can promise perfect security, and we will not pretend otherwise — so we cannot guarantee absolute safety. You play an important part too: choose a strong password if you create an account, be careful about what you share with people you have just met, and use tools like reporting if someone behaves badly so we can act quickly.
8. Adults Only: Age and Minors
Randomegle is intended solely for adults aged 18 and over. The platform is not designed for, marketed to, or open to anyone under that age, and using it means you confirm you are at least 18.
We do not knowingly collect personal information from anyone under 18. If we learn that we have received information from a minor, we will take steps to remove it promptly and close any associated access. If you believe an underage person is using the service or has given us their information, please contact us so we can look into it.
9. International Data Handling
Randomegle connects people from many different countries, which means information may be processed and stored on servers located outside the country where you live. Data protection laws differ from place to place, and by using the service you understand that your information may be handled in other jurisdictions.
Wherever your information is processed, we apply the protections described in this policy and take reasonable steps so that transfers are carried out with appropriate safeguards in line with applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in how we operate, in technology, or in the law. When we make a meaningful change, we will revise the date shown at the top of this page and, where appropriate, provide additional notice.
We encourage you to review this page periodically. Continuing to use Randomegle after an updated policy takes effect means you accept the revised terms.